Powerful features
Allow submissions & track them
Allow employees to submit their issues. Send those issues to the concerned department.
Prioritise issues and solve them
Teach issue handlers to prioritise issues and resolve them accordingly
Gain insight into the issues raised
With the collective power of Dynamics 365 and Legal Matter App, you can gain insight into the issues that your employees are facing.
Improve employee experiences
Provide your employees with a platform to raise issues and solve them. This will improve retention.
Benefits of Legal Matter App
Simplify issue submissions
Help employees submit their questions, requests, and feedback through a secure and confidential platform – no paperwork.
Enable employees to share associated documents that are tied to their issues.
Let issue submitters set the urgency level of the issues they are facing.
Let employees track the progress of the issues they raised and notify them when the issues are resolved. Help them avoid constant phone calls or email follow-ups.
Resolve issues faster
You no longer need paper documentation. No more cluttered files teeming with issues waiting for resolutions.
Help concerned departments in categorising and prioritising the issues they receive.
Design workflow to handle raised issues and process them accurately.
Speed up the request resolution process through inbuilt tracking.
Unlock greater possibilities with Microsoft Dynamics 365
Customise the app for your industry or specific needs within your organisation.
See submitted, pending, and resolved past data requests to improve efficiency.
Create Business Process Flows (BPF) to address specific issues with an organised approach.
Get advanced insights from your data. Sync the data across the Dynamics 365 platform.
Case Study
Nucleus Financial Services
Enabling Nucleus Financial Services to simplify its legal issue management and handle issues raised inside the company from their origin until they are solved.
Get the Legal Matter App
We are ready to customise the Legal Matter App by branding or adding different features to suit your industry. Get in touch with us today! Available on iOS and Android.
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